Return & Exchange Policy

At bawri.pk, your satisfaction means so much to us. If something isn’t quite right, we’re here to help with easy returns and exchanges.

1. Eligibility for Returns & Exchanges

You can request a return or exchange if:

  • The item is unused, unwashed, and in its original condition

  • Tags and packaging are intact

  • The request is made within 7 days of receiving your order

Please note:

  • Items on sale, discounts, or promotions may not be eligible for return.

  • Accessories are not eligible for return due to hygiene reasons.

2. Return Process

To start your return or exchange, please email us at:
📧 zuniakhan89@gmail.com
Include your order number, product name, and the reason for return.

Our team will guide you through the next steps with love and care.

3. Exchange Policy

  • We offer exchanges for size or product (if available).

  • If the requested item is out of stock, you may choose another item of equal value.

4. Refunds

  • Refunds are provided in the form of store credit or coupon code, which you can use on your next purchase.

  • We currently do not offer cash refunds.

5. Shipping Costs

  • Return shipping charges are the responsibility of the customer.

  • If the return is due to a mistake from our side (wrong item/defect), bawri.pk will cover the shipping cost.

6. Damaged or Wrong Items

If you receive a damaged or incorrect product, please inform us within 48 hours of delivery with photos. We’ll replace it right away.